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Everyday Conflict Coaching

03 August 2022
8:30am - 3:30pm AEST


Village Church Annandale
122 Johnston St
Annandale NSW

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Everyday Conflict Coaching

The purpose of conflict coaching training is to equip you to help others resolve conflict and reconcile relationships without your direct involvement in the conflict. This first course is aimed at the kinds of everyday conflicts and conversations we have with friends, family members, colleagues and others.

Our presenters

Bruce Burgess

Bruce Burgess

Bruce Burgess is married to Helen and they have two adult children. He is the Founding Director of PeaceWise and was Australia’s first Certified Christian Conciliator™. He holds degrees in Arts, Law, Christian Studies and Theology and is an international conference speaker. Bruce’s peacemaking work has led him to become involved in teaching and working with schools, workplace disputes, church and para-church based conflict cases. Bruce has a passion for seeing both adults and childrens’ lives transformed by the power of the gospel of peace and for building cultures and communities of peace. He loves seeing God break through to repair, restore and sustain healthy relationships. Bruce constantly thanks God for being the amazing God of peace that he is, who has provided so much help, wisdom and grace for living life.

Steve Roberts

Steve Roberts

Steve has been married to Trish for 37 years. They have three adult children, a wonderful daughter-in-law and two grandchildren. He was a High School Maths teacher for 15 years, then did theological study for 2 years at SMBC and 3 years at Moore College. He has served in Anglican churches in north-west Sydney, Bowral and the Illawarra for the past 25 years. He recently completed a Diploma of Counselling from the Australian Institute of Family Counselling, and is now working together with Trish as a counsellor, focusing on supporting couples, but also working with men, especially in the area of grief and mental health. Steve enjoys kayaking, ocean body-surfing and walking along Lake Illawarra. He also enjoys the challenge of doing Sudoku puzzles and Cryptic Crosswords. He has done the Peacemaking, Conflict Coaching and Mediation training courses with PeaceWise and has led Everyday Peacemaking courses for churches and married couples. He has also enjoyed the opportunity to support men through online conflict coaching. He has found the PeaceWise material really helpful in understanding himself better and in enabling him to pastor, counsel and guide people.

Trish Roberts

Trish Roberts

Trish has worked as a newspaper journalist and after completing a Diploma of Bible and Missions at Moore College, served with her husband Steve in each of the churches where he was a Minister. Her focus was in children's and women's ministry and she particularly enjoyed teaching Primary and High School SRE. She recently completed a Graduate Diploma in Pastoral Counselling from St Mark's National Theological Centre in Canberra and is now working as a counsellor, focusing on supporting single and married women, as well as partnering with Steve supporting couples. Trish enjoys catching up with family and friends, walking outdoors, ocean swimming and art. Her own relationship with God has been restored by using several of the peacemaking tools and she enjoys seeing how they renew others too.


In this training, aimed at the kinds of everyday conflicts and conversations we have with friends, family members, colleagues and neighbours, you will:

  • learn how Personal Peacemaking principles learnt in earlier courses can be used in conflict coaching

  • discover a simple 4-part process to help someone respond to a conflict they are facing

  • consider the character elements of a good conflict coach

  • explore listening skills and the role of good questions

  • learn how to gently probe deeper to explore the role of the human heart

  • see ways to use Scripture to speak to the heart

  • equip someone to have difficult conversations

  • have the opportunity to put it into practice!

For persons such as those in full time pastoral ministry, teachers or lawyers, if the content of the training is relevant to your professional development or continuing accreditation or education requirements you may claim one 'unit' for each hour of attendance, subject to the rules of the relevant programme. 

Book with safety!  100% refund if training is postponed due to COVID-19 impact


Please note: this course requires having done the traditional Personal Peacemaking or the Everyday Peacemaking course.

Special offers

Please note early bird discounts are automatically applied to tickets purchased at least 2 months prior to the event. Concession and repeat delegate discounts are applied at checkout. Please note reduced rates cannot be combined. 


Cancellation policy

Please note our cancellation policy:

  • Up to one month before the course – $25 admin fee

  • From 1 month to 1 week before the 1st day of training – 50% of the fee will be refunded.

  • Within one week before the course – no refund will be given*

  • 100% refund if the training has to be postponed due to covid-19

* For serious illness or emergency, a fee credit will be supplied to be used within 1 year. Registrants are responsible for registering for future training with credit supplied.

Registrations close 2 business days prior to the training (minimal pre-work).

More information

For more information about all the events happening near you, download your State's full training brochure here.

Covid-19 Information

PeaceWise will continue to comply with all current Commonwealth and State/Territory government health requirements for all in-person training events. All trainers and others who will be present at the training event on behalf of PeaceWise will have returned a negative result to a Rapid Antigen Test (RAT) the evening before the training day. If a PeaceWise person returns a positive RAT, PeaceWise will endeavour to have an alternative person/s run the activity, and if this is not possible, the event will be postponed or cancelled, as appropriate.

What people are saying

"Fabulous course. Great framework for understanding a biblical foundation for peacemaking. I love that the material caters for a range of learners."

training attendee

"It was great to see so clearly that the gospel was driving every aspect of the course."

training attendee